Missed Appointment Policy

24 Hour Cancellation Notice

A “missed appointment” is when a patient fails to appear for a scheduled appointment without providing a 24-hour cancellation notice. We make every effort to accommodate same-day late arrivals, however, as each appointment is reserved, this is not always possible. If we are unable to see a patient who arrives late, the appointment is considered “missed.” Additionally, there may be a fee for missing longer appointments. We understand extraneous circumstances may arise, so we waive the missed appointment fee for the first missed appointment.

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Dear Patients

In preparation for possible inclement weather this season, if there is a Level 3 alert, the office will close. We do have staff coming from surrounding areas and Michigan. If they cannot travel in, the office will have to close. Please check Facebook for the most up to date closure announcements.